22nd February 2016


Why choose spectrum residential

Why Spectrum?

You’re looking for a property, so why trust Spectrum Residential to find you the right one?

Lots of reasons! One of the important ones is that Landlords like to work with us, just check out our testimonials page and you’ll see what we mean as a result of which we have a lot of potential properties on our books. Have another look at those testimonials, you’ll see that quite a few are written by our tenants and there’s a simple reason for that. A happy tenant means a happy landlord! It’s not magic, but it does work we believe in relationships of trust; we’ll work hard to keep our tenants happy because we know that if we look after them, they’ll look after us.

What this means in practice is that when things go wrong, when there’s a problem, we make sure that:
a. We’re available to take your call
b. That one of many expert tradesman we know are with you to sort things out just as soon as it’s possible.

So, why wait? Either visit the office, give us a call or email us with your requirements, that way we’ll know what you want and what we’re looking for and even if you don’t know the area at all, we’ll be able to guide you.


Tenant Fees

Application ( Up To 2 People )  £325
Guarantor fee £75
Deposit 1 months rent + £200
Renewal fee – 6 months £50
Renewal fee – 12 months £75
Periodic (rollover) fee £50
Release from tenancy £100
Copy of a tenancy agreement £10
Copy of any other correspondence £10
Reference request £20
Failed standing order/rent not received

(Without prior agreement)

Rescinded Notice

(Liable for all costs incurred by incoming tenants)

Replacement keys £10 per key
Change of lock because of security risk £60 min
Card processing fee £3
Breach of tenancy letter   £25
Home visit £50


Tenant general information

The security deposit

The final event in your securing the property is the deposit. The landlord trusts you to keep their property in good order. The deposit is held against non-payment of rent and to ensure that any damages over and above fair wear and tear can be corrected at the end of the tenancy.


New legislation was introduced to the Housing Act 2004 in April 2007 to help protect all parties with regard to the return of the deposits. A brief summary of the legislation can be found below:


Tenancy deposit protection in summary

All the landlords and agents are required by law to register and protect your deposit within a government-approved scheme on an assured short hold tenancy. This means that your security deposit is protected.


The scheme offers alternative ways of resolving disputes, which aim to be faster and cheaper than taking court action.


Find out more about the Tenancy Deposit Scheme from your local Spectrum Residential branch.


The inventory

Most landlords allow Spectrum Residential to provide an inventory for their property. Spectrum Residential, the landlord or an independent inventory company may prepare this document.


The inventory is a detailed list of the contents and condition of the property at this point that you move into it. By both parties agreeing that the inventory is correct at the start of the tenancy, we minimise the risk of any disputes at the end of the tenancy. We recommend therefore that you thoroughly check the inventory before you sign it.


The tenancy agreement

All relevant parties will be asked to sign this document which outlines the agreed responsibilities of the landlord and tenant.


Please take time to read and understand the draft copy which will be given to you before the move in the day.  

Preparing to move in

So, all the paper work has been completed and it is time to move in.



It’s just as important to insure your belongings against theft or damage when you rent a property as it is when you own a property. Spectrum Residential can offer a free quote for tenant content insurance, just ask a member of your local branch team.


During the tenancy

It is not uncommon for landlords and Spectrum Residential to schedule in regular visits to the property in order to check that you are happy and that the property is being kept in a good order. These visits take place 4 times a year and are agreed before hand with your self.


Renewing your tenancy

So, you’ve come to the end of your first tenancy at the property. You now have two options to consider: Do you sign another tenancy or move out?


If you decide to extend your stay at the property then remember you will need to provide at least two months notice in writing to your landlord or Spectrum Residential, asking permission to stay on beyond your initial agreement. Providing your landlord is happy with you and the condition of the house or flat, you’ll most likely be allowed to continue with your occupancy.


Moving out

If you decide to move out, then again you will need to serve at least two months notice in writing to your landlord or Spectrum Residential to terminate the contract at the end of the initially agreed period.

Remember to ensure that the property is left in a good condition when you leave to ensure that you get your full deposit back. If applicable refer to your copy of the inventory to check that the property is up to standard.

As long as the condition of the property is the same as when you moved in (barring normal ware and tear), you’ll have no problem. Here’s what you should do:


  • Give the property a thorough clean, including carpets, windows walls and furniture
  • If it’s your responsibility, tidy up the garden and clear away any rubbish
  • Return all of the keys to you Spectrum Residential branch
  • Remove all of your personal belongings
  • Be satisfied you’re leaving the property as you found it


Final inventory check

You’ll have the opportunity to run through the inventory checklist on the day of departure. It’s important that this job is done before you leave the property to avoid you being accountable for any damage that occurs after you’ve left. If there is any damage, you should agree with the landlord the cost of repairing or replacing such items.


Permitted occupier

This is a person approaching, or over the age of, 18 who will be permanently residing at the rented property. This only applies in very specific situations and then only with the landlords consent. The administration costs include supplying the relevant documentation that explains in more detail what it means to be a permitted occupier and hoe this fits in with the tenancy of the property.


During the tenancy, we offer these additional services:


  • Amendment fee

May be applicable if a change to the tenancy is required mid term. This may be due to a change in personal circumstances and / or a request to leave the tenancy early is agreed prior to the end of the tenancy agreement (this is subject to landlord consent)


  • Extension fee

This is the cost for preparing a new Tenancy Agreement and negotiating with your landlord for a further fixed term tenancy. Extending your tenancy, if agreed by your landlord, gives an assurance of staying in the property for a further fixed period, and avoids the uncertainty of a landlord serving notice at any given time.


  • Check out fee

Some landlords ask Spectrum Residential to employ external inventory companies to produce an inventory for their property before the let. Where this applies, you will be liable for a check out fee when the inventory company carries out their inspection at the end of the tenancy. If applicable, the check out report forms an important part of how the return of your security deposit is arranged. Please feel free to ask our staff if this would apply to you.